Sell a diagnostic before the retainer.
The pain:
You're spending 3+ hours on discovery calls before the client trusts you understand their product.
The win:
Submit URLs → get a white-label report → charge $1,500–$5,000 → open the bigger engagement.
Replace the awkward "tell me about your product" call with evidence.
Show the client exactly why conversion is flat before you pitch the redesign.
Start with buyer objections mapped — not a blank Miro board.
Walk into the room with a structured report, not gut feel.